How do I know a number is valid for SMS?
Whether you are sending an SMS message to one or multiple candidates, you want to know the number you are messaging is valid.
If this isn't the case, then we have a couple of notifications which will warn you.
Number is too short or long
If the mobile number is too short or long, then the following notification will appear in the message window:
Number is invalid
If the mobile number is invalid, then this notification appears in the message window:
When you see this warning appear, check and amend the number before sending your message.
If you have no further details re their correct number (for example, on their original CV), then contact the candidate through other means to verify there mobile number for future messages.
Please note: We can only report on number structure and format. We don't have any reach into the mobile networks to report on whether a number is genuine or still in use.
Credits used for messages sent to numbers that are not genuine or no longer in service cannot be reimbursed.