If you run into posting errors, idibu will do two things:
- Send an email alert directly to the person who was posting
- Indicate the failed attempt with an icon inside the advert history
In both cases, idibu will indicate what the problem is and how you can fix it. Please follow the instructions inside the email or error alert to post successfully next time.
If you are still struggling after following said instructions or anything seems unclear, please let our support team know and we will be happy to assist you.
Note: In rare cases, you might see an "Unknown error" show up in your posting feed. This means that idibu wasn't able to precisely identify the cause of the issue yet.
We work on identifying all such cases, but if you do see an unknown error that we haven't got to yet, please don't hesitate to let our support know and we will take care of it for you!
Image reference: This is how a failed posting attempt would look like!
When you hover over "details" it will show you what's happened, like in below example: