Contacting support for further help

If you can't find the information you are looking for in this knowledgebase, or you need to report a problem then you can contact our support team. 

You can do this in a few simple steps:

1. From anywhere inside the knowledgebase, you can click the 'Contact support' button in the top right hand corner of the screen

2. You will then be taken to our support page where we will ask you a few simple questions to help us answer your query as quickly as possible.

TOP TIP: Please provide as much information as you can. The more information we have, the faster we can resolve your query.