idibu v3 Knowledge Base
  • idibu and your CRM
  • Using idibu standalone
  • System setup
  • Create a ticket
  • Create a ticket

Communication tools

Improve the candidate journey!

  • Auto-responder messages
  • How to use idibu integrated email
  • Creating email templates
  • Sending an email using an email template
  • How do I delete email templates?
  • Why you shouldn't add yourself as a candidate when using integrated email
  • How to use the idibu SMS service
  • Checking the number of SMS messages you send
  • Purchasing credit for use with SMS or outsourced services
  • Why did the SMS received by a candidate not display a reply number?
  • How do I know when a candidate has replied to my SMS message?
  • How do I know a number is valid for SMS?
  • What's maildrop and when should I use it?

Categories

  • 1 minute videos
  • Logging in
  • Release Notes
  • Webinar recordings
  • Navigation and short cuts
  • Vacancies
  • Advertising
  • Candidates
  • Communication tools
  • Sourcing and talent pooling
  • Mobile app
  • Reporting
  • Covid-19 efficiency hub
  • Contacting support
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