Viewing idibu candidate details inside your CRM
In this article, we introduce you to your idibu candidate records, but keep things fairly high level with links to more in depth information. That way, you can get an overview of what's going on, but as you play around inside your records and become more comfortable with finding your way around, you can refer back to this article to delve a little deeper.
Key information
When a candidate is uploaded into idibu or applies to one of your vacancies, their profile is automatically populated from their CV.
At the same time, we automatically search for any available social profiles, creating links and uploading a profile picture.
Notice that next to the candidate name you also have the candidate quick history button.
Updating details
Any information added can easily be edited and updated by either clicking the 'edit' button...
or for quick amendments, you can click on the text in question.
To quickly update a field without text, simply click the small '+' icon.
Other information that's always visible
In the bar near the top of the page you can view and add candidate tags.
Regardless of where you are in the candidate record, the bar on the right and the data within never changes including:
i. Videos uploaded via application through our video landing page service.
ii. All 'Documents' uploaded including the original CV.
iii. The date the record was created, including who by and from what source.
iv. Options to 'Merge' or 'Delete' the record, subject to the permissions you've been granted.
The three candidate tabs
Most of the activity you'll be doing is likely to centre on the four candidate tabs you'll find inside the candidate record.
1. Profile
The profile tab is where your main candidate information is held.
Within this page you'll find all the personal details for your candidate, together with active buttons to email and send SMS messages.
You can see a google map tool which allows you to zoom in to the candidate's location, giving you a much better sense of their commute and travel time to your client locations.
You can also see the vacancies they are currently allocated to, and add them to multiple vacancies and change the ATS status all from within this page.
Below the Vacancies field, you have a brief overview of their work history and education to serve as a quick reminder of their skills and experience without the need to always check their CV.
Below the 'Education' field, you also have a 'Background Info' field, allowing you to store key information as a permanently visible note.
At the bottom, you find any custom fields created on the account.
They are visible on every candidate record once created.
2. Notes & emails
The 'Notes & emails' tab is where you can add your own notes to the candidate record regarding conversations you've had or changes in circumstances. As you will see in the linked article, you can also tag these notes to make it easier to quickly filter and find the note you are looking for.
It's also where you will also find emails sent and replied to that have been recorded in the candidate record (either using integrated email or maildrop).
As an extra surprise though, you will also find any SMS messages sent and replied to from inside idibu, along with other activity like changes in their idibu ATS status on a particular vacancy.
3. CV
The CV tab allows you to review the candidate's original CV without the need to waste time downloading the document.
